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Research

How to bring your healthcare brand to life: White Paper

Stephanie Hall Steps to defining a brand personality to engage your internal and external audiences and create a great customer experience How well do you think the healthcare industry invests in building strong brands with emotional resonance supported by strong insights that are “owned” by internal teams

Are Healthcare companies delivering great customer experience?

Our new research examines how the Healthcare industry considers interactions with customers and whether or not it is successful in delivering or assessing a positive customer experience. We will be obtaining views from senior managers working across different companies at global, regional or country level,